Frequently Asked Questions
If any of your questions aren’t listed below, check out our support page or contact us
Benchmark Suite
Frequently asked questions relating to our product offerings
What industries does the Benchmark Suite currently cover?
Download a PDF list of available industries
Accountants
Air Conditioning & Refrigeration Installation
Aluminium Door and Window Manufacture/Installation
Architects
Auto Accessories & Spare Parts
Auto Maintenance & Repair: Auto Electricians
Auto Maintenance & Repair: General
Auto Maintenance & Repair: Motor Mechanics
Auto Maintenance & Repair: Smash Repairers
Bakery & Hot Bread Shops
Beauticians
Bookstores
Bricklaying Contractors
Building Contractors
Butchers
Cabinet Makers
Caravan Parks
Child Care Centres
Chiropractors
Cleaning Contractors
Clothing Retailers: General
Clothing Retailers: Menswear
Clothing Retailers: Women’s Fashion
Commercial Printers
Computer & Phone, Sales and Repair
Concreting Contractors
Construction Companies
Consulting Engineers
Consulting Surveyors
Corner Stores/Mixed Business
Dentistry: General
Design & Software Development: General
Design & Software Development: Graphic & Web Design
Design & Software Development: Software & App Development
Earthmoving Contractors
Eat In Food Retailers: Cafes
Eat In Food Retailers: General
Eat In Food Retailers: Restaurants
Electrical Appliance Retailers
Electrical Contractors
Financial Planners
Floor Covering Retailers
Florists
Footwear Retailers
Fruit & Vegetable Retailers
Furniture Retailers
Gardening Contractors
General Medical Practitioners
Giftware Retailers
Glaziers
Hairdressers
Hardware Retailers
Health & Fitness Centres: General
Health & Fitness Centres: Gymnasiums
Health Food Retailers
Insurance Brokers
Jewellery Retailers
Landscaping Contractors
Liquor Barns & Bottleshops
Medical Specialists (Other): General
Medical Specialists (Other): Osteopaths
Metal Fabricators / Engineering Works
Motels
Motor Bike Dealers
Newsagencies
Nurseries – Production
Nursery & Landscape Supplies
Office Supply / Stationers
Painting Contractors
Pest Control Contractors
Pharmacies
Physiotherapists
Plastering Contractors
Plumbing Contractors
Podiatrists
Public Hotels
Real Estate Agents
Road Transport Operators
Rural Merchants
Screen Printers
Specialty Food Stores
Sporting Goods, Toys and Outdoor Retailers
Strata Management
Supermarkets
Take Away Food Retailers: Fish & Chips
Take Away Food Retailers: General
Tiling Contractors
Travel Agencies
Tyre & Battery Dealers
Valuers
Veterinarians
How do I setup Client Access for my clients / end-users?
As a subscriber to the Benchmark Suite you can provide your clients with access to the tool for the purpose of data entry and analysis.
Once a company record has been created and appears on the client dashboard, click to open the file.
Click on Setup Client Access for the preferred year (if there is more than one year, access is provided for the selected year, not all years within the company record).
From here the user can:
- Select the pages you would like your client to have access to (either all pages or limited to data entry only)
- Nominate a username and password for your client
- Highlight and copy the new login details from the text field
Is there a user manual for the application?
Yes, after login into the application, there is a download link at the bottom of the page.
Australian Benchmark Report
Frequently asked questions relating to the Australian benchmark report.
What Industry Reports are currently available?
Accountants
Air Conditioning & Refrigeration Installation
Aluminium Door and Window Manufacture/Installation
Architects
Auto Accessories & Spare Parts
Auto Maintenance & Repair: Auto Electricians
Auto Maintenance & Repair: General
Auto Maintenance & Repair: Motor Mechanics
Auto Maintenance & Repair: Smash Repairers
Bakery & Hot Bread Shops
Beauticians
Bookstores
Bricklaying Contractors
Building Contractors
Butchers
Cabinet Makers
Caravan Parks
Child Care Centres
Chiropractors
Cleaning Contractors
Clothing Retailers: General
Clothing Retailers: Menswear
Clothing Retailers: Women’s Fashion
Commercial Printers
Computer & Phone, Sales and Repair
Concreting Contractors
Construction Companies
Consulting Engineers
Consulting Surveyors
Corner Stores/Mixed Business
Dentistry: General
Design & Software Development: General
Design & Software Development: Graphic & Web Design
Design & Software Development: Software & App Development
Earthmoving Contractors
Eat In Food Retailers: Cafes
Eat In Food Retailers: General
Eat In Food Retailers: Restaurants
Electrical Appliance Retailers
Electrical Contractors
Financial Planners
Floor Covering Retailers
Florists
Footwear Retailers
Fruit & Vegetable Retailers
Furniture Retailers
Gardening Contractors
General Medical Practitioners
Giftware Retailers
Glaziers
Hairdressers
Hardware Retailers
Health & Fitness Centres: General
Health & Fitness Centres: Gymnasiums
Health Food Retailers
Insurance Brokers
Jewellery Retailers
Landscaping Contractors
Liquor Barns & Bottleshops
Medical Specialists (Other): General
Medical Specialists (Other): Osteopaths
Metal Fabricators / Engineering Works
Motels
Motor Bike Dealers
Newsagencies
Nurseries – Production
Nursery & Landscape Supplies
Office Supply / Stationers
Painting Contractors
Pest Control Contractors
Pharmacies
Physiotherapists
Plastering Contractors
Plumbing Contractors
Podiatrists
Public Hotels
Real Estate Agents
Road Transport Operators
Rural Merchants
Screen Printers
Specialty Food Stores
Sporting Goods, Toys and Outdoor Retailers
Strata Management
Supermarkets
Take Away Food Retailers: Fish & Chips
Take Away Food Retailers: General
Tiling Contractors
Travel Agencies
Tyre & Battery Dealers
Valuers
Veterinarians
What do I receive when buying a report?
You receive the PDF report via email.
In addition, you gain 12 months access to our platform to benchmark your own business. If you have problems compiling the data for the inputs, contact your accountant to assit you as it should not take them more than 30 minutes.
FAQs Support / Training
Frequently asked questions relating to the training & support.